Keep track of your total active members through the active members section within your Dashboard!
See how many active, new, on hold, and canceled/completed members you have in the current month...
and the past months.
Clicking on the green plus button next to the membership status will reveal the programs the specific type of members are coming from.
NOTE: A section will only be expandable if there have been any changes made in the date range shown
In addition to the total number of active memberships you can also view/expand:
- New (new memberships which enrolled that month)
- Hold (new memberships that were moved to a "Hold" status that month)
- Resumed from Hold (new memberships that were moved from "Hold" status to "Active" status that month)
- and Cancelled/Completed (new memberships which were either cancelled or reached their "Membership End Date" that month)
NOTE: Transferring a member will adjust the membership numbers per month in Total but will not effect New, Cancelled/Completed etc.
These 4 sections (New, Hold, Resumed from hold, and Cancelled/Completed) are also used to calculate your Net Gain in Memberships each month.
Your new Holds (#2) and Cancelled/Completed (#4) memberships are subtracted from your New (#1) and Resumed from hold (#3) memberships to give you a net gain or loss each month:
Clicking on the "Members on Hold" button will also show you your specific members on hold.