Below will show you what the member sees when they choose to reschedule or cancel a class registration.

When a member has scheduled an appointment/class they receive a confirmation email. Within that email, there is a button for the member to "cancel" or "reschedule".

When they click this button they will be taken to a separate page that gives them the option to cancel or to reschedule.

RESCHEDULE:

If they click reschedule they will be taken to the scheduler for that particular class

Once they choose their class they receive a confirmation with a "reschedule" button.

Once they reschedule they receive the below message.

A second confirmation fr the new time will be sent to their email.

CANCEL

From their confirmation email they will click "Cancel or Reschedule" then they will select "Cancel".

A message will ask them if they are sure.

After they click yes, they will be prompted to choose a new date.

After they register for a second date, they receive a confirmation email showing the new time, as well as an email that shows their registration was canceled successfully.

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