1. Help Center
  2. Operations
  3. Class/Appointment Calendar

Search Participants

Search and filter registrations or cancel and reschedule!

Search Participants allows you to easily cancel or reschedule and view all registrations, previous, and upcoming registrations, and registrations within a date range!

 

Participant List

To see a list of classes that a participant is registered to, go to Operations > Class/Appt Calendar > Search Participants:

 

Search a participant's name and get a list of all their registered classes.

 

In the list of the participant's classes, you can View Roster, Cancel, or Reschedule each class.

 


 

View Roster / Cancel / Reschedule

When you select "View Roster", A roster list for that class will populate.

 

Click Cancel to cancel an upcoming class.

 

You will receive a cancellation successful message.

 

PLEASE NOTE: The registrant will receive a confirmation email of the cancellation.

 

Click Reschedule to be taken to the class schedule where you can select the desired new class

 

Click Reschedule to continue.

 

You will receive a reschedule successful message.

 

PLEASE NOTE: The registrant will receive a confirmation email of the reschedule.


 

Participants Filter

Filter the classes for the participant by clicking the toggle down button, choose Upcoming, All, Previous, or Date Range. All will show a list of all participants.

 

 

Date Range: Select Date Range > Search Participant > Enter desired dates > "Filter".

 

Previous: Select Previous > Search Participants name and all previous registrations will show.

 

Upcoming: Select Upcoming > Search Participant > List will show all upcoming registrations for this class.