Solving App Rejection Issues
Apple may ask for more information to approve your app
Support Team avatar
Written by Support Team
Updated over a week ago

If you receive an email that Apple has rejected your app. Please follow the directions below. 

1. Log into your App Store Connect account: 

2. Click on "View Issues"

3. Carefully read what Apple is asking for and respond properly, attaching any documentation if necessary.

If Apple is asking for documentation for proof of ownership, appropriate ones would be your business license, LLC or entity formation documentation.

4. Resubmit your app following the steps below:

STEP 1 Log in to your Apple App Store Connect account.
STEP 2 Click My Apps

STEP 3 Click on your app.

STEP 4 On the left side, select the rejected IOS APP version

STEP 5 On the right side, click SUBMIT FOR REVIEW.

STEP 6 On the next screen, for ADVERTISING IDENTIFIER, select NO and click SUBMIT.

Apple should now be reviewing your app in 1-3 days. Please monitor your email to see when it goes LIVE or if you have any issues that may have caused your app to get rejected again.

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