Events - Cancel and/or Refund an Event

This will teach you how to refund an event.

To cancel or refund an event, visit your All Customers section > Participants > Events > Click on the student's name:

 

 

This will launch their event details page. Underneath quantity click the pencil icon > edit quantity to 0 > Click save.

 

Then there will be prompts for how you would like to proceed with the refund.

 

You can choose to cancel with or without a refund.