To place a member on hold, go to your All Customers section > Participants > Program > and click on the student's name you wish to pause:

Click the pencil icon next to Status:

Then update the status to "On Hold":

Either pause the membership immediately or schedule a pause date for after a specific payment:

And select a specific resume date or leave them on an indefinite hold:

Once you're ready, click Pause Membership to update your student's status.

PLEASE NOTE: Any scheduled payments during a hold period will NOT be processed.

If you set a resume date, the new payment date will appear under "Next Payment Date" in their Program Registration page:

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