To place a member on hold, go to your All Customers section > Participants > Program > and click on the student's name you wish to pause:
Click the pencil icon next to Status:
Then update the status to "On Hold":
Either pause the membership immediately or schedule a pause date for after a specific payment:
And select a specific resume date or leave them on an indefinite hold:
Once you're ready, click Pause Membership to update your student's status.
PLEASE NOTE: Any scheduled payments during a hold period will NOT be processed.
If you set a resume date, the new payment date will appear under "Next Payment Date" in their Program Registration page: