Search Participants allows you to easily cancel or reschedule and view all registrations, previous, and upcoming registrations, and registrations within a date range!
To see a list of classes that a participant is registered to, go to Operations > Class/Appt Calendar > Search Participants:
Search a participant's name and get a list of all their registered classes.
In the list of the participant's classes, you can View Roster, Cancel, or Reschedule each class.
View Roster / Cancel / Reschedule
When you select "View Roster", A roster list for that class will populate.
Click Cancel to cancel an upcoming class.
You will receive a cancellation successful message.
PLEASE NOTE: The registrant will receive a confirmation email of the cancellation.
Click Reschedule to be taken to the class schedule where you can select the desired new class
Click Reschedule to continue.
You will receive a reschedule successful message.
PLEASE NOTE: The registrant will receive a confirmation email of the reschedule.
Filter the classes for the participant by clicking the toggle down button, choose Upcoming, All, Previous, or Date Range. All will show a list of all participants.
Date Range: Select Date Range > Search Participant > Enter desired dates > "Filter".
Previous: Select Previous > Search Participants name and all previous registrations will show.
Upcoming: Select Upcoming > Search Participant > List will show all upcoming registrations for this class.