This article explains how to split membership between two people. This can make it easier to share the cost of a membership while keeping billing and attendance organized.
This setup is most often used for separated parents, guardians, or extended family members who want to share financial responsibility for a participant’s membership.
Table of contents
Permissions and accessibility
Staff access:
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Admin: Full access
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Manager: Full access
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Staff: Can share discount code, but cannot make changes
Setup
The split payment setup allows you to divide a single membership cost between two people. Depending on your needs, there are two main options available:
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Option 1: Two separate participant registrations, each paying half of the program fee.
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Option 2: One participant registration, with two payment transactions (one automatic and one manual).
Each option has unique benefits and limitations, so choose the method that best fits your business workflow.
Example 1: Two buyers, two half-cost programs
Scenario:
You want both buyers to have their own account, payments are automated, and each pay half of the program cost.
Setup steps:
Step 1: Login to V1.
Step 2: Go to Services and Products > Programs.
Step 3: Select a program and click the edit pencil.
Step 4: Under live programs, select a membership option you want to split and press the edit pencil.
Step 5: Create a discount code that provides 50% off.
Step 6: Share the discount code with both parties and have them register using the code at checkout.
Notes:
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The system will create separate participant records for each account (for example, “Bobby 1” and “Bobby 2”).
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Attendance must be recorded on only one profile. Make sure employees know which one to use.
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Only employees with Owner, Admin, or Manager access can create the initial discount code.
Limitations:
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Reports and analytics may not be fully accurate since there are two memberships for one participant.
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Only one buyer will see the student’s progress.
Example 2: One Buyer, Two Payments (Half Automatic + Half Manual)
Scenario:
You want one student registration in the system but need to split the payment between two people.
Setup Steps:.
For the first buyer’s payment,
Step 1: Login to V1.
Step 2: Go to “Operations” > “Point of Sale.”
Step 3: Open “Staff POS.”
Step 4: Register the participant as usual until checkout.
Step 5: At checkout, apply a manual discount for that would equal 50% and process the first buyer’s payment.
For the second buyer’s payment,
Step 1: Return to Staff Point of Sale (POS) homescreen.
Step 2: Select “Custom Charge.”
Step 3: Search for the participant and select the correct option.
Step 4: Enter the amount for the second buyer and apply taxes, if applicable.
Step 5: Select the payment method and details to complete the charge.
Step 6: Once this is completed, create a recurring task as a reminder to manually collect ongoing payments from the second party.
Notes:
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This setup can only be done by someone with Owner, Admin, or Manager access.
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Half-payment amounts must be calculated manually.
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A recurring task is required to ensure manual ongoing collection from the second buyer.
Limitations:
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There is no automatic way to charge the second buyer for future payments
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The second buyer’s future payments will not appear on the student profile.
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Only the first buyer’s payment details are saved in the system.
Related articles
For more information on related features, visit the following MyStudio Help Center articles: