V2: Communications > Email Campaigns

Navigating the Email Campaign Dashboard in MyStudio V2

Table of contents

 

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Permissions and accessibility

Staff access:

• Admin

  • Full access

• Manager

  • Full access

• Staff

  • No access

MyStudio plan restrictions:

• Starter

  • Sent message history: 14 days

• Growth

  • Sent messages history: 30 days

• Scale

  • Sent message history: 24 months

 

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How to view emails

To see emails that are sent, scheduled, or saved as drafts:

1. Log in to your MyStudio V2 account

2. Click on "Communications"

    

   
   
   

3. Select "Email Campaigns"

    

   
   
   

4. You will see the activity page

    

   

5. Look for emails labeled as "Sent", "Scheduled", or "Draft"

    

   

 

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Types of emails you can view

• Sent

• Draft

• Scheduled

 

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How to create and send an email

1. Click "+ Compose Email"

    

   

2. Choose who will receive the email

   
   
   

3. Select a template or write a subject line

    

   

4. Write the message body

5. Click the green "Send" button

    

   

You must include a recipient, subject line, and message before sending.

 

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How to save a draft

1. Click "+ Compose Email"

    

   
   
   

2. Add a recipient

   
   
   

3. Add a subject line

    

   

4. Write the message

5. Click "Move to draft"

    

   

 

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How to schedule an email

1. Click "+ Compose Email"

    

   

2. Fill in recipient, subject, and message

    

   

3. Click "Schedule"

    

   

4. Choose the month, day, year, and time

    

   

5. Click "Confirm"

    

   

6. Click "Schedule Send"

    

   

 

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Email table customization

You can change how the email list is displayed by:

• Turning columns on or off

• Reordering or pinning columns

• Changing how many emails show per page: 5, 10, 20, or 50

• Using the search bar to find specific emails

Available columns include:

• Email (subject line)

• Status (sent, draft, scheduled)

• Sent by (user or automation)

• Recipients

• Opened

• Clicked

• Unsubscribed

• Bounced

 

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What are placeholders

Placeholders are auto-fill tools that insert specific details into an email.

 

 

Supported placeholders for Email Campaigns:

• Customer First Name: {primary_first_name}

• Customer Last Name: {primary_last_name}

• Participant First Name: {participant_first_name}

• Participant Last Name: {participant_last_name}

• Participant Age: {participant_age}

• Participant Birthday: {participant_birthday}

Use placeholders in subject lines or message bodies to personalize your emails.

 

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How to use or edit templates

To access or edit templates:

1. Log in to your V2 account

2. Go to "Communications"

    

   

3. Click "Email Campaigns"

    

   

4. Click "Templates"

    

   

To edit:

• Choose a V2 template from the list

• Click inside the template to make changes

To create:

• Switch from "Activity" to "Templates"
  
  
  
  

• Click "Create New Template"

   

  

• You will be taken to the V2 template builder

   

  

 

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Image and attachment limits

• Maximum image size: 5 MB

• Allowed image formats: JPG, PNG, GIF

• Maximum attachment size: 5 MB

• Only one attachment per email

• To send multiple files, use a ZIP file.

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Where to see scheduled emails

1. Log in to your V2 account

2. Go to "Communications"

    

   
   
   

3. Click "Email Campaigns"

    

   

4. Look for emails labeled as "Scheduled" under the status column

    

   
   
   

 

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Key reminders

• You must include a recipient, subject, and message to send or save an email

• Emails are not saved automatically

• Scheduled emails are not confirmed until you press "Schedule Send"

• Only Scale plan users can manage scheduled emails

• Use templates and placeholders to save time and personalize messages

 

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