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V2: How to create and use email templates (2 min read)

The email template builder allows you to create more customizable templates and flyers, creating better marketing campaigns and more visually appealing communications.

Updated: March 23, 2026

Table of contents

 

 

Permissions and accessibility

Staff access:

  • Admin: Full access

  • Manager: Full access

  • Staff: No access

MyStudio plan restrictions:

  • To use emojis in emails, you must have the communication enhancement add-on

  • Amount of custom email templates you can create

    • Starter: 3

    • Growth: unlimited

    • Scale: unlimited

 

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How to create a new template

To create an email template in MyStudio V2:

  1. Log in to MyStudio V2.
  2. Go to Communications > Email Campaigns > Templates.
  3. Click Create New Template in the top right.
  4. You'll be taken to the V2 template builder (powered by Unlayer) where you can design and customize your template.

 

Create new template

 

The V2 template builder offers a much larger variety of customization options including headers, columns, buttons, multiple images, color wheels, etc, so that you can ensure your flyers and emails are specific to your branding.

 

email template builder

 

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How to add placeholders

Placeholders (also called merge tags) automatically fill in personalized details like a member's name when the email is sent.

  1. Open or create a template in the V2 template builder.
  2. Add a Title or Text widget to your template.
  3. Hover over the widget and click Content.
  4. Open the Merge Tags dropdown.
  5. Select the placeholder you want to insert.

content
email template placeholder

 

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How to preview desktop and mobile views

While building your template, you can switch between desktop and mobile previews in two ways:

  • Bottom right corner — click the desktop or mobile icons.

  • Left content panel — when editing a block, toggle between desktop and mobile at the top of the panel.

 

view switch

 

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How to save a template

  1. Make your changes in the template builder.
  2. Click Save Template in the top right.

 

save template

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How to edit an existing template

  1. Go to Communications > Email Campaigns > Templates.
  2. Click the three-dot action button next to the template you want to edit.
  3. Click Edit.

edit template

 

 

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How to view and send V2 templates

V2 templates can be accessed and sent from V1 email communications.

To view your V2 templates in V1:

  1. In V1, go to Communications > Emails > Custom Templates.
  2. Click the Advanced Templates (V2) tab.

To send a V2 template as an email in V1:

  1. Open the email composer from any area in V1.
  2. Click the template dropdown.
  3. Choose a V2 template.
  4. Add a subject line before sending.

 

v2 templates in v1



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Still need help? Contact your MyStudio account manager or reach out to our support team.