---
title: "[V2] Participant profile: Main details and quick actions"
description: View and manage participant details, attendance tools, payment info, and linked customer accounts from the participant profile in MyStudio.
---

[Skip to content](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#main-content)

English

Show submenu for translations

[![MS\_appicon-2](https://help.mystudio.io/hs-fs/hubfs/MS_appicon-2.webp?width=63&height=63&name=MS_appicon-2.webp)](https://help.mystudio.io/?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Go to mystudio.io](https://www.mystudio.io/)

[Go to mystudio.io](https://www.mystudio.io/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.mystudio.io/?hsLang=en)
2. [Version 2 \[V2\]](https://help.mystudio.io/version-2-v2?hsLang=en)
3. [Contacts](https://help.mystudio.io/version-2-v2?hsLang=en#contacts)

# \[V2\] Participant profile: Main details and quick actions

## The participant profile provides a detailed view of an individual participant linked to a customer account. From the Main Details tab, studio staff can view and edit participant information, access attendance tools like the pincode and QR code, review payment methods on file, and navigate to connected customer profiles.

###### Updated: May 28, 2026

### Table of contents

- [Accessing the participant profile](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#access)
- [Information shown in the participant profile: main details](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#info-listed)
- [How to send communication from the participant profile](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#send-communication)
- [How to add a note from the participant profile](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#add-a-note)
- [How to find the participant's QR code and pincode for attendance](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#qr-code)
- [How to edit participant information](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#edit-participant-info)
- [Listed payment information in the participant profile](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#payment-info)
- [Accessing connected profiles from the participant profile](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#accessing-connected-profiles)
- [Was this article helpful?](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#was-this-article-helpful)

---

 

### Accessing the participant profile

 

To access the participant profile:

- Go to contacts \> participants
- Click the participant’s name in the table to open the participant profile

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

### Information shown in the participant profile: Main details

The participant Main Details tab provides vital information such as:

- Total paid and past due payments associated with the participant.
- **Participant information** including: first name, last name, age (with date of birth), gender, belt size, client email address, client phone number, and address.
- Attendance tools like the pincode and QR code
- A Payment information section showing saved payment methods on file.
- A Relationships section listing the customer account(s) linked to the participant.

 

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

### How to send communication from the participant profile

Quick action icons at the top of the participant profile allow you to contact the participant directly:

- Click the SMS icon to send a text message.
- Click the Email icon to send an email.

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

### How to add a note from the participant profile

To add a note directly from the participant profile:

- Click the Note icon in the quick actions bar at the top of the profile panel.
- Enter your note content in the dialog that appears.
- Save the note.

 

**Note:** Notes you add will be visible under the Notes tab in the participant profile once released.

 

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

### How to find the participant's QR code and pin code for attendance

Each participant has a unique pincode and QR code used to check in for attendance.

 

To find the pincode:

- Open the participant profile and go to the Main Details tab.
- Scroll to the Pincode section. The current 4-digit pincode is displayed here.
- If you need to issue a new pincode, click Regenerate to replace it.

 

To access the QR code:

- Click the QR code icon in the quick actions bar at the top of the profile panel.
- Click the download button to print or send the QR code to the participant.

 

**Note:** The QR code and pincode are both used for participant check-in at your studio. Regenerating the pincode will invalidate the previous one.

 

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

### How to edit participant information

 

To update a participant’s details:

- Open the participant profile and go to the Main Details tab.
- In the Participant information section, click the Edit button.
- Update the relevant fields (first name, last name, age, gender, belt size, email, phone number, address, etc.).
- Save your changes.

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

### Listed payment information in the participant profile

The Payment information section displays any payment methods saved to the participant’s profile, including the card type, last four digits, and expiration date. This section is view-only for understanding which payment method is on file; payment management is handled from the associated customer profile.

 

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

### Accessing connected profiles from the participant profile

 

The Relationships section at the bottom of the Main Details tab shows all customer accounts linked to the participant. Each relationship displays the customer’s name and their account type (e.g., Customer).

- Click the linked customer’s name to navigate directly to their customer profile.

 

**Note:** A participant may be linked to more than one customer account, and all relationships will be listed in this section. 

 

 

[^ Back to top](https://help.mystudio.io/v2-participant-profile-main-details-and-quick-actions#table-of-contents)

---

 

**Still need help?** Contact your MyStudio account manager or reach out to [our support team](https://help.mystudio.io/chat-with-a-live-mystudio-team-member?hsLang=en).

 

---

 

- [Navigation & FAQs](https://help.mystudio.io/navigation-faqs?hsLang=en#main-content)

    - [Code Ninjas Onboarding](https://help.mystudio.io/navigation-faqs?hsLang=en#code-ninjas-onboarding)
- [Classic Version \[V1\]](https://help.mystudio.io/classic-version-v1?hsLang=en#main-content)

    - [Analytics](https://help.mystudio.io/classic-version-v1?hsLang=en#analytics)
    - [Payments](https://help.mystudio.io/classic-version-v1?hsLang=en#payments)
    - [All Customers](https://help.mystudio.io/classic-version-v1?hsLang=en#all-customers)
    - [Participant Management](https://help.mystudio.io/classic-version-v1?hsLang=en#participant-management)
    - [Member Migration](https://help.mystudio.io/classic-version-v1?hsLang=en#member-migration)
    - [Leads](https://help.mystudio.io/classic-version-v1?hsLang=en#leads)
    - [Primary Customers](https://help.mystudio.io/classic-version-v1?hsLang=en#primary-customers)
    - [Communications](https://help.mystudio.io/classic-version-v1?hsLang=en#communications)
    - [Attendance Automations](https://help.mystudio.io/classic-version-v1?hsLang=en#attendance-automations)
    - [Program Automations](https://help.mystudio.io/classic-version-v1?hsLang=en#program-automations)
    - [Event Automations](https://help.mystudio.io/classic-version-v1?hsLang=en#event-automations)
    - [Lead/Trial Automations](https://help.mystudio.io/classic-version-v1?hsLang=en#lead-trial-automations)
    - [Custom Automations](https://help.mystudio.io/classic-version-v1?hsLang=en#custom-automations)
    - [Task Manager](https://help.mystudio.io/classic-version-v1?hsLang=en#task-manager)
    - [Point of Sale](https://help.mystudio.io/classic-version-v1?hsLang=en#point-of-sale)
    - [Attendance](https://help.mystudio.io/classic-version-v1?hsLang=en#attendance)
    - [Class/Appointment Calendar](https://help.mystudio.io/classic-version-v1?hsLang=en#class-appointment-calendar)
    - [Retail Order](https://help.mystudio.io/classic-version-v1?hsLang=en#retail-order)
    - [Staff Schedule](https://help.mystudio.io/classic-version-v1?hsLang=en#staff-schedule)
    - [Trials](https://help.mystudio.io/classic-version-v1?hsLang=en#trials)
    - [Memberships](https://help.mystudio.io/classic-version-v1?hsLang=en#memberships)
    - [Class Schedule](https://help.mystudio.io/classic-version-v1?hsLang=en#class-schedule)
    - [Events](https://help.mystudio.io/classic-version-v1?hsLang=en#events)
    - [Retail](https://help.mystudio.io/classic-version-v1?hsLang=en#retail)
    - [Sales Channel](https://help.mystudio.io/classic-version-v1?hsLang=en#sales-channel)
    - [Integrations](https://help.mystudio.io/classic-version-v1?hsLang=en#integrations)
- [Version 2 \[V2\]](https://help.mystudio.io/version-2-v2?hsLang=en#main-content)

    - [Insights](https://help.mystudio.io/version-2-v2?hsLang=en#insights)
    - [Payments](https://help.mystudio.io/version-2-v2?hsLang=en#payments)
    - [Contacts](https://help.mystudio.io/version-2-v2?hsLang=en#contacts)
    - [Amplify](https://help.mystudio.io/version-2-v2?hsLang=en#amplify)
    - [Communications](https://help.mystudio.io/version-2-v2?hsLang=en#communications)
    - [Services and Products](https://help.mystudio.io/version-2-v2?hsLang=en#services-and-products)
    - [Attendance](https://help.mystudio.io/version-2-v2?hsLang=en#attendance)
    - [Rank Promotions](https://help.mystudio.io/version-2-v2?hsLang=en#rank-promotions)
    - [Marketplace](https://help.mystudio.io/version-2-v2?hsLang=en#marketplace)
    - [Tools](https://help.mystudio.io/version-2-v2?hsLang=en#tools)
    - [Sales Channel](https://help.mystudio.io/version-2-v2?hsLang=en#sales-channel)
    - [User Settings](https://help.mystudio.io/version-2-v2?hsLang=en#user-settings)
- [Stripe](https://help.mystudio.io/stripe?hsLang=en)
- [Twilio](https://help.mystudio.io/twilio?hsLang=en)
- [Amplify](https://help.mystudio.io/amplify?hsLang=en)
- [My Account](https://help.mystudio.io/my-account?hsLang=en#main-content)

    - [Plan and Billing](https://help.mystudio.io/my-account?hsLang=en#plan-and-billing)
    - [Users and Permissions](https://help.mystudio.io/my-account?hsLang=en#users-and-permissions)
    - [Business Profile](https://help.mystudio.io/my-account?hsLang=en#business-profile)
    - [Business Account Management](https://help.mystudio.io/my-account?hsLang=en#business-account-management)
- [Member App Actions](https://help.mystudio.io/member-app-actions?hsLang=en)
- [Business Management App](https://help.mystudio.io/business-management-app?hsLang=en#main-content)

    - [Business Manager App Sections](https://help.mystudio.io/business-management-app?hsLang=en#business-manager-app-sections)
- [ATA](https://help.mystudio.io/ata?hsLang=en)
- [Business How-To's](https://help.mystudio.io/business-how-tos?hsLang=en)
- [Multi-Location Franchise System / Management](https://help.mystudio.io/multi-location-franchise-system-management?hsLang=en)
- [Referral Program](https://help.mystudio.io/referral-program?hsLang=en)
- [Custom App Set Up](https://help.mystudio.io/custom-app-set-up?hsLang=en#main-content)

    - [Google](https://help.mystudio.io/custom-app-set-up?hsLang=en#google)

[![MS\_appicon-2](https://help.mystudio.io/hs-fs/hubfs/MS_appicon-2.webp?width=63&height=62&name=MS_appicon-2.webp "MS_appicon-2")](https://www.mystudio.io/)

MyStudio.io Help Center

<https://www.facebook.com/groups/mystudioapp>

Copyright © 2025, MyStudio