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Chat With a Live MyStudio Team Member!

Learn how to chat with a team member to get additional help with any bugs or questions you have about MyStudio!

Having trouble setting up a membership or an event? Or just created a free account and you want help getting started? Experiencing a bug or issue in your account?


To start chatting with a MyStudio team member, click the chat icon at the bottom right-hand corner of your screen and then "new conversation".


Someone will be available to help you as soon as possible! Our hours are:

Monday-Wednesday: 9:00 AM - 7:30 PM EST

Thursday: 12 PM - 7:30 PM EST

Friday: 9 AM - 7:30 PM EST

Saturday: 9 AM - 5:00 PM EST