Custom Membership Setup

Using custom membership structure to setup a 12 month membership that has an end date, does not auto renew

The Custom structure Membership Option allows you to sell a Membership Option that:

  • Has a paid-in-full option.

  • Has a payment plan with a set number of payments with your set frequency.

  • Does not auto renew.

This kind of structure is useful for studios who have membership contracts that only last a set amount of time such as a 12-month membership that does not auto-renew. This article will go over the basic setup details for this kind of structure as well as provide example use cases.



Membership Details and Waiver Agreement


Make sure you have filled out your Details section for your Membership. The Waver and Agreement of the Membership provides legal language for customers to sign and agree to your membership's terms, auto-renewal policies if applicable, and cancellation procedures (consult your legal representative for help with your agreement):


NOTE: When users register for any membership, a copy of the agreement that they sign and accept will be attached with their registration confirmation:



Custom Membership Option Details


In Membership Options, you will be able to add a new membership payment option. Click "Add Membership Options" and begin setting up your Membership Option Details:




Custom Membership Option Payment Setup



Structure: Structure should be set to Custom.
Sign-Up Fee: (Optional) Add a Sign up fee, this would in addition to the membership fee and collected/due at time of registration always.
Membership Fee: Total membership fee should be the TOTAL amount you want to collect for this membership option.
Membership Expiration Date: Setup expire date.

(Ex. Select 12 Months. This would be different for different custom term membership length options, 24 month, 36 month, etc.) This expire date is always calculated based off membership start date.
Billing Option: Be sure to choose Payment Plan. For pay in full options, choose Pay In Full.
Number of Payment(s): Set number of payments to match the amount of months before its expiration date.
Charge First Payment: Select Member Start Date. Payment start date should be same as membership start date.