Customer Access

The customer access section contains details for downloading and accessing the member app.

Table of contents

Permissions and Accessibility

Staff Access:

• Admin
  • Full access
• Manager
  • Cannot edit the studio code
• Staff
  • No access

MyStudio Plan Restrictions:

• None

Customer access

The biggest use for the customer access section is to provide download links and instructions for the member app. On the left, you will see instructions for sending the invite to users. You can email access directions to multiple emails or download the marketing flier to hand out at events.

When customers log into the app on their phone, they will be asked for a studio code. This studio code ensures the customer is added to the correct studio. You can edit this code at any time from sales > member app / portal > settings.

On the left are the links for the Apple app, Google app, or the member web app. The member web app is used on a computer browser.