MyStudio

When you receive an error message that says a payment method can no longer transact, this is due to the first payment of the card being declined due to insufficient funds, or a general decline. <br><br>This decline sets the card as an invalid card within the Chase Bank Wepay system. <br><br>After verifying that the card is ok, you can update the payment method with the same card information to re-try the card.

<a href="https://help.mystudio.io/en/articles/4822483-manually-updating-customer-payment-methods-from-the-backend">Learn more about how to manually update your customer's payment methods here</a> 

<a href="https://help.mystudio.io/en/articles/2708674-updating-customer-payment-methods-customer-facing">Learn more about how your customers can update their own payment methods here!</a>

Use this solution to re-submit the card info for processing validation

Payment can no longer transact?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

{assigneeName} needs more information from you