If you have multiple members from the same family, you can consolidate their billing into one charge.
NOTE: Memberships can be set up using the same email address BUT each family member still needs be individually entered into MyStudio with their own active membership.
Step 1: Create a Family Plan Membership
Create a new membership that is exactly the same as the membership the family wants to register for.
You can copy this membership by going to Services and Products > Memberships > Edit on the membership category:
Then go to Membership Options and click "Copy":
Next, edit the Membership Fee of the membership to reflect the number of family members enrolling (i.e. for two family members, double the membership fee or for three family members, triple the membership fee).
Then, hide the membership so that it does not appear on the app.
You can hide a membership by clicking on the box that says "Do not show this membership program on member app"
PLEASE NOTE: You can not hide an entire Membership Category, only the Options within the categories.
Step 2: Register 1 Family Member With The Family Membership
PLEASE NOTE: if you hid the membership option, your customers will need the Membership Program URL for that specific option (since the membership is not visible in the app) in order to register:
If this member is already registered, transfer them to the new Family Plan membership:
Step 3: Register Remaining Family Member(s) With 100% Discount
Create a discount code on your regular membership that fully discounts the price of the membership (since they are already paying for this membership).
You can either input the full dollar amount or set it to 100%.
Provide this discount code to your member so they can register the remaining family member(s).
If this family member(s) is already registered, edit their Payment Fee to $0. Editing this fee will update all future payments:
Alternatively, Register These Memberships Manually
To add a member manually, go to All Customers > Participants > Program > Add New Participant:
Then select Membership Category > Select Membership Option > Next.
Just remember to select the Hidden Family Membership for 1 member and the regular membership for the remaining member(s)!
After clicking "Next" You will be taken to the registration page. Fill out all the fields on this page.
Note: This page is where you will discount your additional family member(s) 100%.
You can also register them through the Point of Sale at your school.