--- title: "[V1] Manual payments: How to use cash and checks" description: Learn how to manually record cash and check payments in a member’s account. --- [Skip to content](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#main-content) English Show submenu for translations [![MS\_appicon-2](https://help.mystudio.io/hs-fs/hubfs/MS_appicon-2.webp?width=63&height=63&name=MS_appicon-2.webp)](https://help.mystudio.io/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Go to mystudio.io](https://www.mystudio.io/) [Go to mystudio.io](https://www.mystudio.io/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.mystudio.io/?hsLang=en) 2. [Classic Version \[V1\]](https://help.mystudio.io/classic-version-v1?hsLang=en) 3. [Payments](https://help.mystudio.io/classic-version-v1?hsLang=en#payments) # \[V1\] Manual payments: How to use cash and checks ## Learn how to manually record cash and check payments in a member’s account. ###### *Updated: October 24, 2025* ### Table of contents - [Permissions and accessibility](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#permissions) - [Cash Payments](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#Cash-payments) - [Set up cash as a payment option](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#set-up-cash-payment-option) - [Accept cash when signing up customers](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#pay-cash-sign-up) - [Pay with cash instead of regular card payment](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#pay-cash-instead-of-card) - [Apply cash towards an upcoming payment](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#apply-cash-towards-upcoming) - [Apply cash towards past due payment](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#apply-cash-past-due) - [See cash payment totals](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#how-see-cash-payment-totals) - [Check Payments](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#Check-Payment) - [Set up checks as a payment option](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#set-up-checks-payment-option) - [Accept check when signing up customers](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#accept-check-signing-up) - [Apply check towards an upcoming payment](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#Apply-check-upcoming-payment) - [Apply check towards past due payment](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#apply-check-past-due) - [See check payment totals](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#see-check-total) - [Frequently asked questions (FAQs)](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#FAQ) - [Why would I use cash or check payments instead of credit cards or ACH?](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#FAQ-Why-check-cash) - [Can a member pay with cash or check online?](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#FAQ-pay-online) - [What is a "manual" payment?](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#FAQ-manual) - [My user role is "Staff." Why can't I manage a manual payment?](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#FAQ-staff) - [Can I apply one check to multiple payments?](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#FAQ-one-check-multiple-payments) - [How can I see a report of all the cash or check payments I've received?](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#FAQ-report) - [Was this article helpful?](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#was-article-helpful)   --- ### Permissions and accessibility #### Staff access: - **Admin:** Full access - **Manager:** - Does not have access to change payment options for registrations - Has access to change a member’s payment method for an existing registration - **Staff:** None #### MyStudio plan restrictions: - None [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) --- ### Cash Payments #### How to set up cash as a payment option 1\. Go to ![Screenshot 2025-08-20 at 8.39.22 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.39.22%20AM.png?width=14&height=19&name=Screenshot%202025-08-20%20at%208.39.22%20AM.png) Operations \> Point of Sale \> Settings ![Screenshot 2025-08-20 at 8.40.04 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.40.04%20AM.png?width=235&height=279&name=Screenshot%202025-08-20%20at%208.40.04%20AM.png)   2\. Check ![Screenshot 2025-08-20 at 8.41.48 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.41.48%20AM.png?width=20&height=16&name=Screenshot%202025-08-20%20at%208.41.48%20AM.png) the box for each offering you want to allow cash payments for.   ![Screenshot 2025-08-20 at 10.33.58 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.33.58%20AM.png?width=485&height=355&name=Screenshot%202025-08-20%20at%2010.33.58%20AM.png)   **Note:** Cash payments have to be done through the Public POS or Staff POS only. Cash transactions are not an option for online purchases or purchases through the Member App.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) --- #### How to accept cash when signing up customers? When a customer wants to sign up for a membership and pay with cash, the process is handled directly by a staff member in the Public POS or Staff POS. 1. Go to ![Screenshot 2025-08-20 at 8.39.22 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.39.22%20AM.png?width=14&height=19&name=Screenshot%202025-08-20%20at%208.39.22%20AM.png) Operations \> Point of Sale \> Open Public POS or Staff POS by clicking on the rocketship ![Screenshot 2025-08-20 at 12.48.21 PM copy](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2012.48.21%20PM%20copy.png?width=18&height=17&name=Screenshot%202025-08-20%20at%2012.48.21%20PM%20copy.png) ![Screenshot 2025-08-20 at 12.45.47 PM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2012.45.47%20PM.png?width=670&height=241&name=Screenshot%202025-08-20%20at%2012.45.47%20PM.png) 2. Go through the regular registration process 3. At check out, find "choose payment method". Click to get the drop-down menu and select cash. ![Choose payment method](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Choose%20payment%20method.png?width=545&height=200&name=Choose%20payment%20method.png)     **Note:** When selecting cash payment during registration for recurring or a multiple-payment program, the customer's future payments will be listed as cash for the payment method. [Learn about how to change the membership payment type.](https://help.mystudio.io/manage-your-participants-programs?hsLang=en#update-payment-method)   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) --- #### What if a customer wants to pay with cash instead of card? When a customer pays for an upcoming or past-due payment with cash, you need to manually apply it to their account.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) --- #### How to apply cash towards an upcoming payment 1. Find the participants registration by going to ![Screenshot 2025-08-26 at 8.44.11 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.44.11%20AM.png?width=22&height=19&name=Screenshot%202025-08-26%20at%208.44.11%20AM.png) All Customers \> Program Participants \> and click on the participant’s name, taking you to their registration profile. 2. Select the Payments section inside their registration profile.   ![Screenshot 2025-08-26 at 8.45.08 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.45.08%20AM.png?width=147&height=392&name=Screenshot%202025-08-26%20at%208.45.08%20AM.png) 3. Click on the payment they want to apply the cash to. ![Screenshot 2025-08-20 at 10.19.06 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.19.06%20AM.png?width=670&height=167&name=Screenshot%202025-08-20%20at%2010.19.06%20AM.png) 4. Click "Apply credit to this payment." ![Screenshot 2025-08-20 at 10.21.50 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.21.50%20AM.png?width=323&height=300&name=Screenshot%202025-08-20%20at%2010.21.50%20AM.png) 5. Enter the amount and select "Cash Payment" from the drop-down menu. ![Screenshot 2025-08-20 at 10.30.45 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.30.45%20AM.png?width=289&height=350&name=Screenshot%202025-08-20%20at%2010.30.45%20AM.png) 6. Click "Apply Credit" 7. Another pop up is displayed asking "Are you sure you sure you would like to add a credit to this bill?" Click "OK" to confirm. ![Screenshot 2025-08-20 at 10.42.13 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.42.13%20AM.png?width=341&height=253&name=Screenshot%202025-08-20%20at%2010.42.13%20AM.png)   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) --- #### How to apply cash towards a past due payment? 1. Find the participants registration by going to ![Screenshot 2025-08-26 at 8.44.11 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.44.11%20AM.png?width=22&height=19&name=Screenshot%202025-08-26%20at%208.44.11%20AM.png) All Customers \> Program Participants \> and click on the participant’s name, taking you to their registration profile. 2. Select the Payments section inside their registration profile. ![Screenshot 2025-08-26 at 8.45.08 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.45.08%20AM.png?width=158&height=421&name=Screenshot%202025-08-26%20at%208.45.08%20AM.png) 3. Click on the payment that they want to apply to cash to. ![Screenshot 2025-08-20 at 11.02.29 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2011.02.29%20AM.png?width=670&height=137&name=Screenshot%202025-08-20%20at%2011.02.29%20AM.png) 4. Click "Apply credit." ![Screenshot 2025-08-20 at 11.09.42 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2011.09.42%20AM.png?width=320&height=237&name=Screenshot%202025-08-20%20at%2011.09.42%20AM.png) 5. Enter the amount and select "Cash Payment" from the drop-down menu. ![Screenshot 2025-08-20 at 11.13.40 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2011.13.40%20AM.png?width=289&height=347&name=Screenshot%202025-08-20%20at%2011.13.40%20AM.png) 6. Click "Apply Credit" 7. Another pop up is displayed asking "Are you sure you sure you would like to add a credit to this bill?" Click "OK" to confirm. ![Screenshot 2025-08-20 at 10.42.13 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.42.13%20AM.png?width=320&height=237&name=Screenshot%202025-08-20%20at%2010.42.13%20AM.png)     [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### How do I see cash payment totals? To see the total cash payments during a specific date range, go to ![Screenshot 2025-08-26 at 8.56.20 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.56.20%20AM.png?width=22&height=21&name=Screenshot%202025-08-26%20at%208.56.20%20AM.png) Payments \> Payment history. The cash net total will be displayed above the table. ![Cash Total-1](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Cash%20Total-1.png?width=537&height=390&name=Cash%20Total-1.png)   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   ### Check Payments   #### How to set up checks as a payment option 1. Go to ![Screenshot 2025-08-20 at 8.39.22 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.39.22%20AM.png?width=14&height=19&name=Screenshot%202025-08-20%20at%208.39.22%20AM.png) Operations \> Point of Sale \> Settings ![Screenshot 2025-08-20 at 8.40.04 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.40.04%20AM.png?width=235&height=279&name=Screenshot%202025-08-20%20at%208.40.04%20AM.png) 2. Check ![Screenshot 2025-08-20 at 8.41.48 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.41.48%20AM.png?width=20&height=16&name=Screenshot%202025-08-20%20at%208.41.48%20AM.png) the box for each offering you want to allow check payments for. ![Screenshot 2025-08-20 at 10.33.58 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.33.58%20AM.png?width=524&height=384&name=Screenshot%202025-08-20%20at%2010.33.58%20AM.png)   **Note:** Check payments have to be done through the Public POS or Staff POS only. Check transactions are not an option for online purchases or purchases through the Member App.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### How to accept check when signing up customers? When a customer wants to sign up for a membership and pay with cash, the process is handled directly by a staff member in the Public POS or Staff POS. 1. Go to ![Screenshot 2025-08-20 at 8.39.22 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%208.39.22%20AM.png?width=16&height=21&name=Screenshot%202025-08-20%20at%208.39.22%20AM.png) Operations \> Point of Sale \> Open Public POS or Staff POS by clicking on the rocketship ![Screenshot 2025-08-20 at 12.48.21 PM copy](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2012.48.21%20PM%20copy.png?width=18&height=17&name=Screenshot%202025-08-20%20at%2012.48.21%20PM%20copy.png)   ![Screenshot 2025-08-20 at 12.45.47 PM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2012.45.47%20PM.png?width=670&height=241&name=Screenshot%202025-08-20%20at%2012.45.47%20PM.png) 2. Go through the regular registration process 3. At check out, find "choose payment method". Click to get the drop-down menu and select check. ![Choose payment method](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Choose%20payment%20method.png?width=545&height=200&name=Choose%20payment%20method.png) 4. You will be prompted to enter the check number. ![Check Number](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Check%20Number.png?width=512&height=165&name=Check%20Number.png)   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### How to apply check towards an upcoming payment 1. Find the participants registration by going to ![Screenshot 2025-08-26 at 8.44.11 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.44.11%20AM.png?width=19&height=16&name=Screenshot%202025-08-26%20at%208.44.11%20AM.png) All Customers \> Program Participants \> and click on the participant’s name, taking you to their registration profile. 2. Select the Payments section inside their registration profile. ![Screenshot 2025-08-26 at 8.45.08 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.45.08%20AM.png?width=147&height=392&name=Screenshot%202025-08-26%20at%208.45.08%20AM.png) 3. Click on the payment they want to apply the check to. ![Screenshot 2025-08-20 at 10.19.06 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.19.06%20AM.png?width=670&height=167&name=Screenshot%202025-08-20%20at%2010.19.06%20AM.png) 4. Click "Apply credit to this payment."   ![Screenshot 2025-08-20 at 10.21.50 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.21.50%20AM.png?width=323&height=300&name=Screenshot%202025-08-20%20at%2010.21.50%20AM.png) 5. Enter the amount and select "Check Payment" from the drop-down menu, and type in the check number. ![Screenshot 2025-08-20 at 1.34.28 PM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%201.34.28%20PM.png?width=336&height=411&name=Screenshot%202025-08-20%20at%201.34.28%20PM.png) 6. Click "Apply Credit" 7. Another pop up is displayed asking "Are you sure you sure you would like to add a credit to this bill?" Click "OK" to confirm. ![Screenshot 2025-08-20 at 10.42.13 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.42.13%20AM.png?width=341&height=253&name=Screenshot%202025-08-20%20at%2010.42.13%20AM.png)   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### How to apply check towards a past due payment? 1. Find the participants registration by going to ![Screenshot 2025-08-26 at 8.44.11 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.44.11%20AM.png?width=19&height=16&name=Screenshot%202025-08-26%20at%208.44.11%20AM.png) All Customers \> Program Participants \> and click on the participant’s name, taking you to their registration profile. 2. Select the Payments section inside their registration profile. ![Screenshot 2025-08-26 at 8.45.08 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.45.08%20AM.png?width=158&height=421&name=Screenshot%202025-08-26%20at%208.45.08%20AM.png) 3. Click on the payment that they want to apply to check to. ![Screenshot 2025-08-20 at 11.02.29 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2011.02.29%20AM.png?width=670&height=137&name=Screenshot%202025-08-20%20at%2011.02.29%20AM.png) 4. Click "Apply credit." ![Screenshot 2025-08-20 at 11.09.42 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2011.09.42%20AM.png?width=320&height=237&name=Screenshot%202025-08-20%20at%2011.09.42%20AM.png) 5. Enter the amount and select "Check Payment" from the drop-down menu, and type in the check number. ![Screenshot 2025-08-20 at 1.45.53 PM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%201.45.53%20PM.png?width=303&height=369&name=Screenshot%202025-08-20%20at%201.45.53%20PM.png) 6. Click "Apply Credit" 7. Another pop up is displayed asking "Are you sure you sure you would like to add a credit to this bill?" Click "OK" to confirm. ![Screenshot 2025-08-20 at 10.42.13 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-20%20at%2010.42.13%20AM.png?width=320&height=237&name=Screenshot%202025-08-20%20at%2010.42.13%20AM.png)   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### How do I see check payment totals? To see the total check payments during a specific date range, go to ![Screenshot 2025-08-26 at 8.56.20 AM](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Screenshot%202025-08-26%20at%208.56.20%20AM.png?width=22&height=21&name=Screenshot%202025-08-26%20at%208.56.20%20AM.png) Payments \> Payment history. The check net total will be displayed above the table. ![Check Total-1](https://help.mystudio.io/hs-fs/hubfs/Knowledge%20Base%20Article%20Screenshots/V1%20-%20Manual%20Payments%20(Cash%20and%20Check)/Check%20Total-1.png?width=537&height=390&name=Check%20Total-1.png)   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---     ### Frequently asked questions (FAQs)   #### Why would I use cash or check payments instead of credit cards or ACH? Cash and check payments are considered “manual” payments. They are great for in-person transactions and have no additional processing fees.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### Can a member pay with cash or check online? No, these payment methods are only available through the Staff POS or Public POS. They are not an option for online registration or the Member App.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### What is a “manual” payment? A manual payment is a payment that has to be entered into the system by a studio employee. It is not processed automatically.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### My user role is “Staff.” Why can’t I manage a manual payment? The “Staff” user role does not have permission to manage manual payments. Only Admins and Managers have this capability.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### Can I apply one check to multiple payments? Yes! If a member writes a single check for several past-due or upcoming payments, you can apply the same check number to each payment it covers.   [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   #### How can I see a report of all the cash or check payments I’ve received? Go to Payments \> Payment History. The “Cash net” and “Check net” totals for a specific date range are displayed above the table [^ Back to top](https://help.mystudio.io/how-to-take-in-person-cash-check-membership-payments#table) ---   - [Navigation & FAQs](https://help.mystudio.io/navigation-faqs?hsLang=en#main-content) - [Code Ninjas Onboarding](https://help.mystudio.io/navigation-faqs?hsLang=en#code-ninjas-onboarding) - [Classic Version \[V1\]](https://help.mystudio.io/classic-version-v1?hsLang=en#main-content) - [Analytics](https://help.mystudio.io/classic-version-v1?hsLang=en#analytics) - [Payments](https://help.mystudio.io/classic-version-v1?hsLang=en#payments) - [All Customers](https://help.mystudio.io/classic-version-v1?hsLang=en#all-customers) - [Participant Management](https://help.mystudio.io/classic-version-v1?hsLang=en#participant-management) - [Member Migration](https://help.mystudio.io/classic-version-v1?hsLang=en#member-migration) - [Leads](https://help.mystudio.io/classic-version-v1?hsLang=en#leads) - [Primary Customers](https://help.mystudio.io/classic-version-v1?hsLang=en#primary-customers) - 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