1. Help Center
  2. Getting Started

General FAQs

Is MyStudio more than just an app?

Yes, it is a customer relationship management, event management, membership management, and retail point of sale system that is accessible to your members via an app. It’s meant to make it easy for your members to get what they need at the ease of their fingertips. It also makes your staff’s jobs easier by eliminating data entry work and paper!


How do I create an account?


How to create an account and how to get your members on the app.



Where can members download the MyStudio app?


The download link to the MyStudio app on Google Play is https://play.google.com/store/apps/details?id=com.mystudio.app 


And the download link to the MyStudio app on the iTunes App Store is https://itunes.apple.com/us/app/mystudio-app/id1258207230?mt=8.


What is my Studio code?


The code that allows your members to login into your account on the mobile app.



How do my members access the app on a computer?


Send your member a Web App link to access the app via internet browser.



How do I upgrade my account to the Growth or Scale plans?


You can do this anytime from your admin Control Panel, in the My Account section in the menu (the gear-shaped icon in the bottom left-hand corner).


Where can I connect with other studio owners using MyStudio?


Join our Facebook group community, which is a virtual gathering place for MyStudio members to network, share, and learn about MyStudio updates and features: https://www.facebook.com/groups/mystudioapp/.