Payments

Learn how payments work within MyStudio

+4

19 articles in this collection
Written by Support Team, Steve Saldana, Kevin Cassidy and 4 others

Payments Dashboard

Payment History

How to navigate your Payments History Section

Written by Renee
Updated yesterday

Past Due

How to read your Past Due section

Written by Renee
Updated yesterday

Upcoming

How to read your Upcoming payments section

Written by Renee
Updated yesterday

Exporting Payment History

View and Manage Payment History - Export Selection

Written by Kevin Cassidy
Updated yesterday

General Payment Info

MyStudio Security & Safety

Data fraud & risk

Written by Kevin Cassidy
Updated yesterday

How To: Take In-Person Cash & Check Membership Payments

Manage memberships that want to pay via in-person cash and check

Written by Support Team
Updated yesterday

Update Your Members' Payment Methods

Manually Updating Customer Payment Methods From the Backend

Manually update your customers payment methods for them.

Written by Megan Baker
Updated this week

Updating Customer Payment Methods - Customer Facing

Customers can update their credit card and ACH payment methods via web app, mobile app, or link

Written by Megan Baker
Updated yesterday

Failed Payments

Failed Payment Automation System

MyStudio sends automated failed payment emails and notifies members to update their payments

Written by Megan Baker
Updated yesterday

Payment can no longer transact?

Use this solution to re-submit the card info for processing validation

Written by Steve Saldana
Updated yesterday

Payment Method Declining in MyStudio

Works in other places but cannot add to MyStudio

Written by Support Team
Updated yesterday

Manually Handle Past Due Payments

Manually rerun past due payments and/or apply a payment credit to clear past due payments

Written by Megan Baker
Updated yesterday

ACH/EFT Electronic Funds Transfer

ACH Bank Draft

Payment options with checking or savings bank account

Written by Megan Baker
Updated yesterday

WePay

How To: Set Up WePay

Learn how to get your bank account connected to your MyStudio through WePay

Written by Kayleona Lucero
Updated yesterday

Comparing our payment processing rates to others

As you are calculating, make sure to compare "apples to apples" - "keyed-in rates to keyed-in rates" to get an accurate comparison analysis.

Written by Linnette
Updated yesterday

WePay Chargebacks

Written by Kayleona Lucero
Updated yesterday

WePay - what Countries are payments not supported?

Written by Renee
Updated yesterday

WePay Support

Merchant Account Transactions - Settlement of Funds

Written by Kevin Cassidy
Updated yesterday

Stripe

Setting up Payments for Australia Accounts

Verifying your business details to accept payments through MyStudio if you are based in Australia

Written by Kevin Cassidy
Updated yesterday