Payments

Learn how payments work within MyStudio

+4

19 articles in this collection
Written by Support Team, Steve Saldana, Kevin Cassidy and 4 others

Payments Dashboard

Payment History

How to navigate your Payments History Section

Written by Renee
Updated over a week ago

Past Due

How to read your Past Due section

Written by Renee
Updated over a week ago

Upcoming

How to read your Upcoming payments section

Written by Renee
Updated over a week ago

Exporting Payment History

View and Manage Payment History - Export Selection

Written by Kevin Cassidy
Updated over a week ago

General Payment Info

MyStudio Security & Safety

Data fraud & risk

Written by Kevin Cassidy
Updated over a week ago

How To: Take In-Person Cash & Check Membership Payments

Manage memberships that want to pay via in-person cash and check

Written by Support Team
Updated over a week ago

Update Your Members' Payment Methods

Manually Updating Customer Payment Methods From the Backend

Manually update your customers payment methods for them.

Written by Megan Baker
Updated over a week ago

Updating Customer Payment Methods - Customer Facing

Customers can update their credit card and ACH payment methods via web app, mobile app, or link

Written by Megan Baker
Updated over a week ago

Failed Payments

Failed Payment Automation System

MyStudio sends automated failed payment emails and notifies members to update their payments

Written by Megan Baker
Updated over a week ago

Payment can no longer transact?

Use this solution to re-submit the card info for processing validation

Written by Steve Saldana
Updated over a week ago

Payment Method Declining in MyStudio

Works in other places but cannot add to MyStudio

Written by Support Team
Updated over a week ago

Manually Handle Past Due Payments

Manually rerun past due payments and/or apply a payment credit to clear past due payments

Written by Megan Baker
Updated over a week ago

ACH/EFT Electronic Funds Transfer

ACH Bank Draft

Payment options with checking or savings bank account

Written by Megan Baker
Updated over a week ago

WePay

How To: Set Up WePay

Learn how to get your bank account connected to your MyStudio through WePay

Written by Kayleona Lucero
Updated over a week ago

Comparing our payment processing rates to others

As you are calculating, make sure to compare "apples to apples" - "keyed-in rates to keyed-in rates" to get an accurate comparison analysis.

Written by Linnette
Updated over a week ago

WePay Chargebacks

Written by Kayleona Lucero
Updated over a week ago

WePay - what Countries are payments not supported?

Written by Renee
Updated over a week ago

WePay Support

Merchant Account Transactions - Settlement of Funds

Written by Kevin Cassidy
Updated over a week ago

Stripe

Setting up Payments for Australia Accounts

Verifying your business details to accept payments through MyStudio if you are based in Australia

Written by Kevin Cassidy
Updated over a week ago